Flex ex Support

Welcome to Flex ex support! We're here to help you get the most out of your fitness journey.

📱 Getting Started

New to Flex ex? Start by setting up your fitness preferences in the app to get personalized workout recommendations!

✏️ Workout Editing Features

New to editing? After generating a workout, look for the drag handles (⋮⋮), swap buttons (🔄), and edit options to customize your routine in real-time!

❓ Frequently Asked Questions

How do I create a personalized workout?

Simply tap the "Create Workout" button on the home screen, set your preferences (equipment, fitness level, workout focus), and let our AI generate a custom routine for you! Then edit it live with drag & drop reordering, exercise swapping, and add/remove options.

How do I reorder exercises in my workout?

Long press on any exercise card and drag it to a new position. You'll see smooth animations and haptic feedback as you reorder. Changes are saved automatically!

How do I swap an exercise for an alternative?

Look for the swap button (🔄) next to each exercise. Tap it to get intelligent alternatives that target the same muscle groups with your available equipment. Keep tapping to cycle through options!

Can I add or remove exercises from a workout?

Yes! Use the edit menu to add exercises from our comprehensive database or remove exercises you don't want. All changes are saved in real-time.

Can I use Flex ex without creating an account?

Yes! You can use Flex ex anonymously with limited features. For the full experience including workout history and cross-device sync, we recommend signing in with Apple or Google.

What equipment options are available?

Flex ex supports bodyweight exercises, dumbbells, kettlebells, and various combinations. You can customize your equipment preferences in the workout creation screen.

How do I delete my account?

Go to your Profile settings in the app and tap "Delete Account." You'll need to re-authenticate for security, then all your data will be permanently removed.

Is my workout data private?

Absolutely! Your fitness data is private and secure. We use industry-standard encryption and never share your personal information. See our Privacy Policy for details.

Can I save my customized workouts?

Absolutely! All your workout edits are automatically saved. After customizing a workout with reordering, swapping, or adding/removing exercises, it's saved to your history for future use.

The app isn't generating workouts. What should I do?

Make sure you have a stable internet connection. If the problem persists, try restarting the app or contact our support team.

Why do my workouts sometimes feel different in style?

Flex ex uses multiple AI strategies to create varied, effective workouts. Different strategies may emphasize different aspects (strength, cardio, variety) to keep your fitness routine engaging and progressive.

Do my workout edits sync across devices?

Yes! All your customizations - reordered exercises, swapped alternatives, and added/removed exercises - sync automatically across all your devices when signed in.

What if I make a mistake while editing?

Don't worry! Our editing system has built-in error handling and rollback capabilities. If something goes wrong, the app will recover gracefully and preserve your workout.

How often should I work out?

Flex ex provides workout routines, but we recommend consulting with a healthcare professional for personalized fitness advice. Generally, 3-5 workout sessions per week with rest days is common for most people.

🏥 Health & Safety

Important: Always consult with a healthcare professional before starting any new fitness program. Flex ex provides workout suggestions but is not a substitute for professional medical advice.

🔧 Technical Issues

App Crashes or Freezes

Sign-In Issues

Workout Generation Problems

📞 Contact Us

Can't find what you're looking for? We're here to help!

📧 Email Support

For general questions and technical issues

sandrisesf.io@gmail.com

Response time: 24-48 hours

🚨 Bug Reports

Found a bug? Help us fix it!

Hit the feedback button on the top right of the app

Include your device model and app version

💡 Feature Requests

Have ideas for new features?

Hit the feedback button on the top right of the app

We love hearing from our users!

⚖️ Legal & Privacy

Privacy and legal questions

Hit the feedback button on the top right of the app

Read our Privacy Policy

📱 App Information

🔗 Quick Links

Thank you for choosing Flex ex for your fitness journey! 💪