Privacy Policy for Flex ex
Last updated: August 21, 2025
1. Introduction
Flex ex ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.
2. Information We Collect
2.1 Information You Provide
- Account Information: When you sign in with Apple or Google, we receive your user identifier and basic profile information
- Fitness Preferences: Your fitness level, workout goals, and equipment preferences
- Workout Data: Your generated workouts, exercise history, and saved routines
2.2 Information Automatically Collected
- Usage Data: How you interact with the app, features used, and session duration
- Device Information: Device type, operating system version, and app version
- Error Logs: Technical information when the app encounters issues
- Strategy Analytics: Performance data about which workout generation strategies work best for you
- Feature Configuration: Remote configuration data to personalize your app experience
- A/B Testing Data: Anonymous usage patterns to help us improve workout generation algorithms
3. How We Use Your Information
- App Functionality: To provide personalized workout generation and save your preferences
- Authentication: To securely identify you and sync your data across devices
- Improvement: To enhance app performance and user experience through A/B testing and analytics
- Support: To assist with technical issues and customer service
- AI Enhancement: To improve our workout generation algorithms and test new strategies
- Feature Management: To provide personalized app experiences through remote configuration
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only in these limited circumstances:
- Service Providers: With Firebase (Google) to provide backend services under strict data protection agreements
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In the event of a merger or acquisition (users will be notified)
5. Data Security
We implement industry-standard security measures including:
- Encryption in transit (HTTPS/TLS)
- Secure authentication through Apple and Google
- Firebase security rules to protect your data
- Regular security updates and monitoring
6. Your Rights and Choices
- Access: View your stored data through the app
- Correction: Update your preferences and information
- Deletion: Delete your account and all associated data through the app settings
- Anonymous Use: Use the app without creating an account (limited features)
7. Data Retention
We retain your information only as long as necessary to provide our services or as required by law. When you delete your account, we permanently remove your personal data within 30 days.
8. Children's Privacy
Our app is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we discover such information, we will delete it immediately.
9. International Users
Your information may be stored and processed in the United States or other countries where our service providers operate. By using our app, you consent to this transfer.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or by posting the updated policy on our website.
11. Third-Party Services
Our app uses these third-party services:
- Firebase (Google): Authentication, database, and cloud functions
- Apple Sign In: Authentication service
- Google Sign In: Authentication service
These services have their own privacy policies, which we encourage you to review.